WeaknessesAt times it’s too dark and noisy; the radio isn’t always audible over the music. Some felt there were too few puzzles or they were too simple, plus not enough flashlights for a large group. Occasionally people note scratches, falls on the stairs, and complaints about dust/dirt.
StrengthsActors are on fire: charismatic, fast, and very invested, especially the 'Good Doctor.' The setting is grim and convincing, with many surprise entrances and sharp moments. Great work with fear levels and a lively post-show with chat and video.
SecurityContact is adjustable: you can lower the level, stop the game, or go no-touch; on hard there are stun devices and dragging. Better wear comfortable clothes and be careful on stairs — rare reviews mention scrapes and uneven surfaces; staff respond and help.
Level of fearVery scary: many scream even on light, and hard is for strong nerves and contact lovers. For teens and newcomers, a no-touch mode fits; kids 11–13 leave happy too.
Actors' gameThe actors keep the pace tirelessly, deftly vanish and appear, and can both spook and help. The 'Good Doctor' as a guide is charismatic, witty, and always on the line, while the infected work close and unexpectedly.
Quality of riddlesPuzzles are more about attentiveness under stress: solvable, but with shaking hands. At times there’s one flashlight per team, which complicates the search, but radio and Doctor hints arrive on time. Fans of ‘pure logic’ may find the depth lacking.
PlotThe plot about an epidemic and the search for salvation unfolds through constant interaction with the actors and audio hints. The story is delivered dynamically with no lulls, and the finale is memorable for many.
Difficulty levelBaseline is medium: enough tasks to stay busy, but the main challenge is fear and darkness. Newcomers are more comfortable on light/medium; fans pick hard for the contact and intensity, not for puzzle complexity.
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