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Disappointed by safety and customer service: wet and sharp surfaces, a couple of injuries in our team; the operator dictated our choices and ignored our request not to send a female team member in alone. The actor fell short on the scare factor; for the price, the quest offers questionable value.

Technically, it's one of the best escape rooms, with an incredible opening. The actor was charismatic and in the maze he scared us out of our wits. At the end the cart broke down — we pushed it by hand, and even that was fun.

The set design is solid and not overloaded with padlocks, but there are few puzzles and the ending cuts off abruptly. The main downside is that the whole team gets just two weak flashlights, so in practice only two people are actually playing; the rest are in the dark and it feels cramped. If you go, it’s better to go as a pair.

They didn’t go too hard on the newbie with us; we chose medium contact — it felt a bit weak, but the opening was surprising. The actor’s performance was gentle, the dance was top-notch, and we liked the mechanical puzzles. The mask could be more convincing, but overall even with five of us it wasn’t cramped or stuffy, which is rare.

We’d give it 8/10: one friend bailed in the first few minutes, but after that it was lively and never boring. To really enjoy it, go as a group of four and choose maximum contact; otherwise some scenes will pass you by, and we couldn’t take a photo with the actor afterward. The scene where you’re asked to make Pennywise laugh is questionable—it breaks the style.

For a group of four, the flashlight wasn’t enough—two end up solving while the others just mill around in the dark, and the music drowned out the hints. Toward the end, hints were being given too early, but the actor gave it 100%.

The start was a flop: no doorbell, and they took a long time to open the door. Inside, it took about half an hour instead of the promised hour, with hints coming in nonstop. The valuables box had no lock, and the next group was already seated right after us — left a sour aftertaste.

The quest is great and atmospheric, but the overall impression was marred by what happened after the photo: the clown came out of character—apparently tired—and just slammed the door, which made the kids feel awkward. The experience itself, even with minimal contact, is scary and memorable.

We played as a group of five: the atmosphere is intense, there’s little light and in some areas only a single source, so in tight spaces someone ends up in the dark. The actor Kirill did an excellent job, and the administrator Alina was very attentive. It would be more comfortable for two or three people, but we’re satisfied nonetheless.

Locations and mechanics are great, but for a group of five it was too dark and there weren’t enough flashlights; the music should be quieter—hints get drowned out. We still liked it; the actor really carried the experience.

There were four of us; with minimal contact the actor appeared infrequently — some thought it wasn’t enough, but for me it was actually scarier that way, I didn’t have time to get used to it. There aren’t many tasks, but they’re creative, and the clean location is pleasing. The operator was involved in the process, supported us, and guided us.

Minus for the organization: we had to wait at the door, inside they rushed through and hints were given before we had time to think. The clown himself is cool, but the service let us down.

Worked perfectly for the three of us: dynamic, lots of moving around, the final mechanism was surprising. The ending is a bit abrupt, but the emotions were through the roof.

We went with teenagers (14+). At first we asked for minimal contact, then the brave ones added more. Scary but not over the top; the staff were very considerate. Excellent evening!

We picked the hard mode and didn’t regret it: the start is insanely sudden, Pennywise feels alive and terrifying, the dance gave me goosebumps. Ksenia guided us in perfectly, and Dima was absolute fire. I’ll go again, but this time as a duo — way scarier.