WeaknessesService gets flak at times: rudeness, delays with photos, unwillingness to turn the sound down. There were isolated cases of painful contact and a stun gun used outside the agreement, which spoiled the impression. Some felt short on time and puzzle count.
StrengthsStrong acting; they keep the pace and never let you relax. The set design and sound drive immersion, there are many rooms, with a sense of scale. Bonus for adjustable fear levels and even a branching finale.
SecuritySetting boundaries in advance matters: you choose the fear and interaction levels, and should heed safewords and instructions. Most note careful handling even on 'pain' mode, but there were isolated incidents with a stun gun and shoves.
Level of fearGenuinely scary, at times scream-inducing; on low fear settings it’s tolerable even for first-timers. For kids 12+, better to pick the light mode: most enjoy it, though a few got too scared.
Actors' gameAlmost everyone praises the actors: in character to the end, able to both scare and keep the rhythm, and occasionally give on-point hints. Physical contact level is adjustable; many note careful handling even on 'hard,' and some particularly memorable performers get called out by name.
Quality of riddlesPuzzles are varied and mostly logical: from quick, simple tasks to ones that make you think. Veterans would like more and longer, but newcomers feel comfortable. There was a complaint about 'fake' hints; otherwise, it’s fair.
PlotYou end up in a family’s house with a dark past, and curiosity turns into a trial. The finale offers a choice that affects the ending—no spoilers.
Difficulty levelDifficulty is flexible: newbies breeze through on light; on 'hard' the emphasis is on stress and endurance, not hardcore puzzles. Small and large teams feel comfortable, but puzzle lovers may want more time.
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