WeaknessesPuzzles are easy and the quest can feel short, especially for veterans. At times there aren’t enough scares or a sense of scale in the spaces. In contact modes, interaction can be on the rough side.
StrengthsSets and location are great; the atmosphere grabs you from the moment you walk in. Actors show up often and carry the emotions. The family story hooks and guides you through the scenes logically.
SecurityOn hard, noticeable physical contact is possible; one guest mentioned a bruise. If you worry about the physical side, pick medium or soft mode; reviews give no info about the briefing.
Level of fearReviews say it’s scary, especially if you fear darkness and sudden jump-outs. No info in reviews about admitting children; the sensitive should choose a soft mode.
Actors' gameActors are praised for frequent appearances and engagement — lots of interaction. On hard mode, contact is more active and rougher.
Quality of riddlesPuzzles are clear and logical, without overcomplication. Some guests find them too easy, so the quest flies by. The focus is more on atmosphere and interaction than on hardcore tasks.
PlotThe plot draws you into the Butler family’s story and the tragedy with Lucy that sent everything sideways. It’s delivered without extra spoilers and keeps a grim tone.
Difficulty levelDifficulty skews easy; newcomers will be comfortable. Experienced teams may finish quickly, and it’s worth taking medium/hard for the emotions.
Reviews